Grainger probably has more eCommerce experience than any distributor. I remember back when they acquired a stake in MRO.com to form FindMRO.com. People thought they were crazy. In reality, it was probably a great experience from a learning perspective. They've built an eCommerce machine that also enables them to power Grainger.com and Zoro.com but also is the backbone of the … [Read more...] about “Be Like Mike?” Perhaps Data Like Grainger
Market Insights
Was there an Elephant in the Room at the Applied AI for Distributors Conference?
Mark McGready, Director Data Analytics and Solutions for IDEA, attended the 2026 Applied AI for Distributors Conference organized by Distribution Strategy Group. While he spoke to attendees about IDEA's Data Whispers solution and how Nudge (its avatar) helps drive sales, profits and acts as a virtual sales coach and information resource tailored to each distributor's offering … [Read more...] about Was there an Elephant in the Room at the Applied AI for Distributors Conference?
Adding a Nudge to Sales Coaching to Accelerate Sales
Every conference has some session about AI. And every reception at every conference has someone asking about what you’re doing with AI. So, imagine being at a conference that is all about AI and where everyone is talking AI 24x7x3. This is what will happen next week at DSG’s Applied AI conference in Chicago. If you are attending get ready to hear from many AI companies about … [Read more...] about Adding a Nudge to Sales Coaching to Accelerate Sales
Who Has Margin Responsibility in Your Company?
While national chains reported strong growth in Q1, and independents performed comparably based upon our 2026 Q1 Pulse of Industrial Supply report, aided by increased pricing tied to tariffs, commodity price increases that supported manufacture price increases, and industrial end-user performance, the challenge for distributors is that their operating costs continue to rise … [Read more...] about Who Has Margin Responsibility in Your Company?
Data Centers and the Industrial Supply Channel
Strong Start in 2026 for Data Centers Data centers are not just a technology buildout—they are also a major industrial operations story. Behind every facility expansion is a steady need for motors, drives, relays, sensors, safety products, tools, automation support, and maintenance supplies, creating a meaningful opportunity for industrial distributors that can help keep … [Read more...] about Data Centers and the Industrial Supply Channel
The Construction Industry is Obsessed with Digital Tools
eCommerce. AI. Direct connectivity between customers and distributors. Access to manufacturer portals. The construction and industrial distribution channels are no longer only about product knowledge, logistics, access to credit (for customers) and personal relationships. You need to not only be able to use technology but sometimes you feel like you need to be a technology … [Read more...] about The Construction Industry is Obsessed with Digital Tools
Byrnes Retires from Impactful Career at NetPlus, Leadership Promotions
NetPlus Alliance, the industry buying group with over 400 distributor members, shared a recent press release announcing the retirement of Paul Byrnes and some recent promotions. The NetPlus Headline And the Story After 12 years as a trusted leader at the helm of NetPlus Alliance’s business development team, Paul Byrnes is set to retire in June of 2026. Byrnes is … [Read more...] about Byrnes Retires from Impactful Career at NetPlus, Leadership Promotions
Grainger Outperforms Industry Due to eCommerce
Grainger reported 1Q 2026 results on May 7, with sales of $4.7 billion, up 10.1%, or 12.2% on a daily, organic constant currency basis. They achieved an operating margin of 16.7%, up 110 basis points, reversing last quarter’s decline. Volume growth and higher customer demand drove Endless Assortment sales up 19.6%, and High Touch sales were up 10.5%. Grainger passed through … [Read more...] about Grainger Outperforms Industry Due to eCommerce
Stanley Black Decker Industrial Channel: Q1 2026 Read
Stanley Black Decker Q1 2026 results landed this week. For the Stanley Black Decker industrial channel, the more useful read is what sits underneath the headline numbers. Total revenue was up 3% to $3.8 billion, organic revenue was flat, adjusted gross margin held at 30.2%, and adjusted EPS landed at $0.80. Those are the financials. The channel signals are where the article … [Read more...] about Stanley Black Decker Industrial Channel: Q1 2026 Read
2026 Q1 Pulse of Industrial Supply – Up 8-9%
Last month we released our Q1 Pulse of Industrial Supply survey results to respondents. This industry-wide researched, sponsored by William Blair, is conducted by Channel Marketing Group. Respondents are industrial supply distributors, manufacturers, and manufacturer representatives focused in the industrial supply channel. By soliciting input from each segment of the channel, … [Read more...] about 2026 Q1 Pulse of Industrial Supply – Up 8-9%
