The role and responsibilities of the Inside Sales team are evolving and changing faster than any role in the Industrial Channel. The distributor inside sales team usually has the most direct contact and interaction with industrial end customers. Our friend Frank Hurtte | LinkedIn from River Heights Consulting is one of the leading Industrial and Electrical Channel voices on … [Read more...] about Building on the skills of your Inside Sales Staff
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Part 2 – Fastenal Investor Day Insights – Opinion
Fastenal Investor Day Slide - March 13, 2025 It is unusual for a large B2B publicly traded distributor to share details at the level Fastenal did on their Customer Segmentation metrics recently. In this analysis of Fastenal's Investor Day presentation, I wanted to focus on the customer segmentation part of the presentation and on the very large end of the distribution … [Read more...] about Part 2 – Fastenal Investor Day Insights – Opinion
Copper, Steel, China and More About Tariffs
This month has been an interesting one as a content provider for the Industrial Channel and keeping up with the Tariff news has been a daily occurrence. We published a column in our sister ElectricalTrends.com publication this week that we wanted to share with our Industrial Supply Trends Readers. There are some tariffs we know (China, imported steel and aluminum) and then … [Read more...] about Copper, Steel, China and More About Tariffs
Fastenal Investor Day Insights – Opinion
Fastenal Investor Day Slide - March 13, 2025 One of the biggest stories I have been writing about this past year has been on Business transformation, and on the very large end of the distribution demographic landscape, perhaps no company exemplifies long-term, wholesale change than Fastenal. Yesterday on March 13th Fastenal held a close to 6-hour Investor Day presentation … [Read more...] about Fastenal Investor Day Insights – Opinion
Pricing on Your Industrial Website
Warning … there are solutions to help you break through paralysis! We wanted to share this article and add takeways and comments. Dimtry Kon founder of Access Development Solutions who helps Channel Marketing Group Trends publications with our ecommerce initiatives and content at CMG. The Online Pricing Challenge It’s fascinating to watch distributors tackle digital … [Read more...] about Pricing on Your Industrial Website
