Yesterday, I was on an 8:00 am Monday morning zoom calls with Industrial Supply Association (ISA) member Precision where Mark Jackmore and I were reviewing the content we are presenting on our webcast this week. Now, Monday morning 8AM zoom calls can be interesting, as the weekly coffee intake is just starting for everyone on the call, so I was interested to see where the … [Read more...] about Part 2 – Category Management is a big opportunity for Industrial Channel Leaders
featured
Pentagon Pricing Series – Part 1 – Sell Side is everything
For the past number of months, David Gordon and I have been talking non-stop about pricing and have been busy helping many Industrial distributors and manufacturers with their “buy side” and “sell side” programs. As a former pricing leader for two of the largest distributors in North America, I have been remiss in writing as much as we should about buy-side and sell-side … [Read more...] about Pentagon Pricing Series – Part 1 – Sell Side is everything
Haggard and Stocking – Built by the customer for the customer
Our latest member spotlight series, I had the chance to connect with Haggard & Stocking Industrial Supplies & Services, an Industrial Distribution leader that provides engineered solutions in Tooling, Abrasives, Safety, Material Handling, Fasteners, Vending, and more. I was intrigued by Haggard & Stocking as I was doing the research, as they appear to be a good … [Read more...] about Haggard and Stocking – Built by the customer for the customer
Interesting Conversation with ISA Member -Watson Gloves
Earlier this month, I did a channel presentation where we shared our direct distributor and end customer research for the Watson Gloves team at their 2025 AGM event. What struck David Gordon and I was how engaged the Watson team was, and the questions they had for us after the session were top- notch. That great meeting started an idea for us to highlight more ISA member … [Read more...] about Interesting Conversation with ISA Member -Watson Gloves
AI Update: How do you keep your Industrial teams in the loop
The news is full of how rapidly AI is evolving, with a spate of recent articles predicting mass layoffs and massive disruptions. Advances are certainly breathtaking – when OpenAI launched ChatGPT in November 2022, it added a million users in 5 days; in April 2025, it achieved this in one hour; and reportedly one-third of companies are using AI agents to automate and improve … [Read more...] about AI Update: How do you keep your Industrial teams in the loop
