Myths of selling to a surplus house All of them keep the profitable check on someone else's desk instead of yours. Every distributor and industrial plant is sitting on a bloated storeroom or warehouse full of parts, most have already talked themselves out of selling it. Usually for years. The reasons sound reasonable, in your head anyways. That's exactly what … [Read more...] about Myths of Selling to a Surplus House
Profitability
Customer Stratification Delivers Focus, Profits
Industrial supply distributors sit in the middle of a demanding value chain: manufacturers rely on them to place products close to the market, while customers rely on them for availability, technical support, delivery, credit, and problem solving. That middle position creates opportunity, but it also exposes distributors to margin pressure, inventory risk, and rising service … [Read more...] about Customer Stratification Delivers Focus, Profits
From Technology Expense to Business Advantage
Did you ever get the feeling that costs rise but the value proposition doesn’t change. Or you sense that you’re over spending? Or perhaps you know that someone hasn’t had the time to review “the pennies and nickels” that, when accumulated, become dollars. We’ve all heard about subscription costs that run amuck because no one remembers them. Or have heard of the stories of … [Read more...] about From Technology Expense to Business Advantage
The Parts Nobody Wants to Hold
The Parts Nobody Wants to Hold — and Why You Need Someone Who Will Surplus houses exist because the industrial supply chain produces inventory nobody can afford to keep — and everybody eventually needs. Every Shelf Charges Rent Holding inventory in any industry costs 20–30% of its value, annualized. Capital, storage, insurance, shrinkage, labor — the meter runs whether … [Read more...] about The Parts Nobody Wants to Hold
Fastenal Delivers Strong Growth But Exhibits Margin Pressure
Fastenal, best known as the industry’s national distributor of fasteners, announced 2Q26 earnings on July 14. The company delivered another quarter of top-line double-digit growth, but underlying a familiar tension for industrial distributors - can you keep winning share at scale without giving back too much margin? The answer thus far has been “mostly yes,” but with caveats … [Read more...] about Fastenal Delivers Strong Growth But Exhibits Margin Pressure
The Hidden Tax of Returns: How Industrial Distributors Turn Dead Stock into Cash
Every distributor has seen it: return shelves overflowing with parts that came back from a customer, parts that never sold, and parts that are technically inventory but functionally furniture. Returns are the sleeper line item for industrial distributors (and even manufacturers!) They don't show up in the sales meeting. They show up in the margin — months later, wearing a … [Read more...] about The Hidden Tax of Returns: How Industrial Distributors Turn Dead Stock into Cash
Can eCommerce Help Your Silver Tsunami?
Noted B2B eCommerce guru Jason Greenwood on his THE ECOMMERCE EDGE (which, if you are in senior management, sales leadership, marketing, or eCommerce you should subscribe) recently wrote about "the silver tsunami" and the opportunity, and role, for eCommerce ... and AI. We've all seen the number of people retiring from the industry. We all look around at conferences and see … [Read more...] about Can eCommerce Help Your Silver Tsunami?
The Most Valuable Feedback You’re Not Reviewing
Every company seeks to improve profitability. While you endeavor to price everything correctly with a goal of achieving the desired margin, there are the inevitable. This why the phrase "sh*T happens" was invented. People are not infallible and most people do not make errors on purpose. Sometimes a typo is a typo. Sometimes mistakes occur because of lack of training or lack of … [Read more...] about The Most Valuable Feedback You’re Not Reviewing
The Industrial Inventory Paradox & Central Surplus Origin
In 2009, my construction company was hired by an MRO and industrial electrical distributor for a warehouse renovation project. The owner knew exactly what he wanted, we were in constant, direct contact. As we built a working relationship, I started asking questions about the mechanics of industrial distribution—the supply chain dynamics, manufacturer relationships, … [Read more...] about The Industrial Inventory Paradox & Central Surplus Origin
Who Has Margin Responsibility in Your Company?
While national chains reported strong growth in Q1, and independents performed comparably based upon our 2026 Q1 Pulse of Industrial Supply report, aided by increased pricing tied to tariffs, commodity price increases that supported manufacture price increases, and industrial end-user performance, the challenge for distributors is that their operating costs continue to rise … [Read more...] about Who Has Margin Responsibility in Your Company?
