Every company seeks to improve profitability. While you endeavor to price everything correctly with a goal of achieving the desired margin, there are the inevitable. This why the phrase "sh*T happens" was invented. People are not infallible and most people do not make errors on purpose. Sometimes a typo is a typo. Sometimes mistakes occur because of lack of training or lack of … [Read more...] about The Most Valuable Feedback You’re Not Reviewing
Pricing
Who Has Margin Responsibility in Your Company?
While national chains reported strong growth in Q1, and independents performed comparably based upon our 2026 Q1 Pulse of Industrial Supply report, aided by increased pricing tied to tariffs, commodity price increases that supported manufacture price increases, and industrial end-user performance, the challenge for distributors is that their operating costs continue to rise … [Read more...] about Who Has Margin Responsibility in Your Company?
Stop the SPA Leak: Don’t Let Margin Slips Away – Free Webinar
Scott Sinning from MarginMax Partners has been sharing ideas to help industrial supply distributors improve their profitability this year with his articles on plugging leaks, using SPAs, and more. Now he's offering a webinar on SPAs next week. The Cost of a Broken SPA If you are involved in sales management, purchasing, finance, SPA administration or have anything to … [Read more...] about Stop the SPA Leak: Don’t Let Margin Slips Away – Free Webinar
Unlock Margin and Cash Flow Through SPA Enterprise Governance
SPAs, whether you define them as special pricing agreements or ship and debit initiatives, are a way to simultaneously capture business and ensure, perhaps improve, gross margin ... if you manage them right. But like most things, the devil is in the details and, with SPAs, because the administrative process touches so many people within a distributor, many distributors do … [Read more...] about Unlock Margin and Cash Flow Through SPA Enterprise Governance
Pentagon Pricing Series – A Pricing Reset is the Most High-Risk and High-Reward Activity in B2B Industrial Distribution
As a former pricing leader for three billion-dollar distributors in North America, I can share from experience that a major pricing reset is simultaneously a dangerous activity, yet when done right, the best driver of top-line sales growth in this industry. Earlier this year, I wrote a Case Study for Modern Distribution Management (MDM) on the pricing reset MSC Industrial … [Read more...] about Pentagon Pricing Series – A Pricing Reset is the Most High-Risk and High-Reward Activity in B2B Industrial Distribution
Pentagon Pricing Series – Part 1 – Sell Side is everything
For the past number of months, David Gordon and I have been talking non-stop about pricing and have been busy helping many Industrial distributors and manufacturers with their “buy side” and “sell side” programs. As a former pricing leader for two of the largest distributors in North America, I have been remiss in writing as much as we should about buy-side and sell-side … [Read more...] about Pentagon Pricing Series – Part 1 – Sell Side is everything
Q2 2025 Pulse of Industrial Supply Survey is Now Open
2025 Q1 for Industrial Supply might have set a record for news impacting the channel that rivals the amount of change and uncertainty that was happening during COVID. The political winds from Washington, DC are also, to use a term have been...turbulent Tariffs on again, delayed, and semi-implemented having been affecting planning and causing uncertainty On, then off, then on, … [Read more...] about Q2 2025 Pulse of Industrial Supply Survey is Now Open
MDM-NAW Shift highlights Data Analytics the key to market share growth
Modern Distribution Management (MDM) Shift event was held last week (May 13-15th in Englewood, Colorado). The event has continued to evolve over the past 9 years, and it was once again attended by who's who of distribution leaders. As an attendee and speaker, it has been fun to watch the event grow. Many leading distributors also presented at MDM Shift ranging from large … [Read more...] about MDM-NAW Shift highlights Data Analytics the key to market share growth
Grainger – Stanley Black and Decker – WESCO Q1 Earnings from 3 publicly traded ISA members – IST analysis
This past week plus three publicly traded Industrial Supply Association Members shared quarterly earnings, and we wanted to share the quick highlights on the releases from Grainger, Stanley Black and Decker and WESCO. Grainger Q1 2025 Earnings Grainger announced 1Q25 earnings on May 1, 2025 of sales of $4.3 billion, up 1.7%, or 4.4% on a daily, constant currency … [Read more...] about Grainger – Stanley Black and Decker – WESCO Q1 Earnings from 3 publicly traded ISA members – IST analysis
Fastenal Sales Segmentation Insights – Opinion
It is unusual for a large B2B publicly traded distributor to share details at the level Fastenal has recently provided during their Investor Day, their quarterly results, and annual report. In this column we will cover Fastenal's recent releases on Sales, Customer Segmentation, and their Focus 40 program. We follow them closely on Industrial Supply Trends as they are one of … [Read more...] about Fastenal Sales Segmentation Insights – Opinion
