I have written two recent columns reminding Industrial Channel leaders to not forget about the business fundamentals of the channel, which hit a nerve with many readers. These columns focused on that even with all the changes over the past two decades - instant access to data, end customers who want self-service digital tools and full-service support, and many other changes- AI … [Read more...] about Part 3 – All good things in distribution start when a pick ticket prints in the warehouse
Manufacturers
Why the ISA Executive Network Matters More Than Ever
For the past few months, the ISA leadership team and the ISA Educational Council have been working behind the scenes on this project. It has been fun to be part of the project led by Brendan Breen, his entire ISA team, and all the great educational committee and board leaders (leaders who are working every day in the channel) who are committed to this program. So, getting … [Read more...] about Why the ISA Executive Network Matters More Than Ever
Part 2 – All good things in distribution start when a pick ticket prints in the warehouse
I wrote a recent column reminding Industrial Channel leaders about not forgetting about the business fundamentals of the channel that hit a nerve with many readers. The column focused on that even with all the changes over the past two decades - smart phones, instant access to data, end customers who want self-service digital tools and full-service support, and many other … [Read more...] about Part 2 – All good things in distribution start when a pick ticket prints in the warehouse
Fall is the season to get your Channel business ready for 2026
This week, I was on calls with various Industrial Channel and Industrial Supply Association (ISA) leaders discussing the upcoming ISA Fall Summit in Memphis, TN, in early November. We were discussing the tracks, the speakers and presenters, and the takeaways for participants. In looking at the speakers and presenters, I was struck by the fact that 20 of the speakers across … [Read more...] about Fall is the season to get your Channel business ready for 2026
All good things in distribution start when a pick ticket prints in the warehouse
On my first week on the job as a distributor 25 years ago, that quote that Dick Schmid told me at Crescent Electric Supply stuck with me. From 2000 to 2025 a lot has changed in the distribution channel - smart phones, instant access to data, end customers who want self-service tools and full-service support, and many other changes (with AI being another … [Read more...] about All good things in distribution start when a pick ticket prints in the warehouse
