In Part 1 of the series and collaboration with Modern Distribution Management we covered the "big" changes a leading distributor - MSC Industrial is making to their pricing model. The latest distributor series I have written with MDM starts with a deep dive into MSC's pricing changes. After a somewhat challenging 2024, the metalworking and MRO supplies distributor continues to … [Read more...] about MSC Industrial’s Big Pricing Reset is big news for Industrial Distribution
Industry Insights
What Industrial end customer trends are crucial for 2025?
In 2015 when I was on the HD Supply distribution team, I started some research with the goal of getting feedback to make better pricing decisions with direct surveys for our associates. We were roughly a $2 billion dollar business trying to improve our GM% and profits. Over the past ten years that survey has grown in size and scope to include end customers, distributor … [Read more...] about What Industrial end customer trends are crucial for 2025?
10 Technology Trends for Industrial Distributors in 2025
Technology is an ever-growing element of improving customer experience and corporate profitability for a distributor. The days of only having an ERP and the equivalent of MS Office on a server are gone. Nowadays every function within the business benefits from technology and essentially there is now “an app for that” inferring if you can conceive it, there is technology that … [Read more...] about 10 Technology Trends for Industrial Distributors in 2025
Is your experienced associate led pricing model approaching a cliff?
If your winning pricing model is still being led by just your experienced sales team, it is probably time to make changes for the future. I had the opportunity to sit in on an excellent Pricing certification session that kicked off recently with my friends and colleagues leading the session from ACTvantage: Senthil Gunasekaran and Pradip Krishnadevarajan. Senthil and Pradip … [Read more...] about Is your experienced associate led pricing model approaching a cliff?
Embrace Change to Adopt AI and Improve Profits in the Industrial Channel
The concept of digital transformation, let alone AI, as a future driver for your organization is probably a folly unless … You have a leader, and leadership team, which believes in change. There are two key words in the above sentence … “leadership” and “change.” Leadership infers vision, an ability to perceive “need,” an entrepreneurial mentality that desires growth, … [Read more...] about Embrace Change to Adopt AI and Improve Profits in the Industrial Channel
Update – AD Enters Leadership Training Arena; Association Competition?
We wrote the below article for our other CMG Trends Publications (Electrical and HVACRtrends) that we wanted to update with new news. AD News: AD’s Center for Independent Distributor Leadership Launches Second Cohort of Leadership Experience Program. In November of 2024 AD announced the continuation of this program. The points in our original article are confirmed as we move … [Read more...] about Update – AD Enters Leadership Training Arena; Association Competition?
CRM … Today’s Marketing Backbone
Marketing for distribution today requires more nuance than ever before. It is no longer solely counter days, events (especially golf!), flyers, short-term promotions and logoed items. It's more about strategy, analysis, targeting customers, determining messaging, tailoring offers to selected audiences, promoting your value proposition and more. Further, giving a flyer to … [Read more...] about CRM … Today’s Marketing Backbone
Are / Can Industrial Distributors Be Demand Generators?
Recently I visited a manufacturer client who asked me about “the channel”. Specifically, they wanted to know: “What drives distributor product selection, what is the food chain, what’s the value of each?” “Are distributors proactive in creating opportunities and selling our types of products?” In all transparency, this is a manufacturer who is owned by a PE firm and … [Read more...] about Are / Can Industrial Distributors Be Demand Generators?
The Top 5 tips to manage your inventory risk
This article originally was published in our HVACRtrends publication and edited for Industrial Supply Trends. Bonus wisdom - from the Hughes Brothers. During Covid and for some time after dealing with supply chain issues made is difficult to find that balance between low cost and available product. The business dynamics didn't change, but the risks have made managing your … [Read more...] about The Top 5 tips to manage your inventory risk
Distributors – Maximize Your Volume Rebates with a Strategic Revenue Plan
Given the importance of rebates to the net profitability of distributors, I reached out to a friend and former distributor client, Greg Smith, to share his first-hand experience, and best practices, to help distributors optimize their rebate earnings. For those who don’t know Greg, he owned a small electrical distributor, sold the business to a regional distributor and then, … [Read more...] about Distributors – Maximize Your Volume Rebates with a Strategic Revenue Plan
