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Industrial Supply Trends

Industrial Supply Trends

In Collaboration with ISA

customer satisfaction

What do your customers value the most from you?

December 16, 2023 by David Gordon 3 Comments

Lately I’ve been thinking about “value”.  Not necessarily from a financial / pricing / cost viewpoint but from a “what does your customer value THE MOST from you?” You may ask why I’m thinking about this? It relates to customer satisfaction, customer experience, value proposition, customer retention, lead generation, account penetration and potentially profitability … [Read more...] about What do your customers value the most from you?

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