Earlier this month, I had a chance to sit down with David Ruggles from Martin Industrial Supply to discuss a wide range of topics. Where the Channel is headed today, how does Martin Industrial grow the in the short term and long term? As a private company that was willing to share some information, I appreciated the chance to have an on and off-the-record conversation on … [Read more...] about ISA Member Series – Martin Industrial Supply’s Long-term vision
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Pentagon Pricing Series – Part 1 – Sell Side is everything
For the past number of months, David Gordon and I have been talking non-stop about pricing and have been busy helping many Industrial distributors and manufacturers with their “buy side” and “sell side” programs. As a former pricing leader for two of the largest distributors in North America, I have been remiss in writing as much as we should about buy-side and sell-side … [Read more...] about Pentagon Pricing Series – Part 1 – Sell Side is everything
Haggard and Stocking – Built by the customer for the customer
Our latest member spotlight series, I had the chance to connect with Haggard & Stocking Industrial Supplies & Services, an Industrial Distribution leader that provides engineered solutions in Tooling, Abrasives, Safety, Material Handling, Fasteners, Vending, and more. I was intrigued by Haggard & Stocking as I was doing the research, as they appear to be a good … [Read more...] about Haggard and Stocking – Built by the customer for the customer
Interesting Conversation with ISA Member -Watson Gloves
Earlier this month, I did a channel presentation where we shared our direct distributor and end customer research for the Watson Gloves team at their 2025 AGM event. What struck David Gordon and I was how engaged the Watson team was, and the questions they had for us after the session were top- notch. That great meeting started an idea for us to highlight more ISA member … [Read more...] about Interesting Conversation with ISA Member -Watson Gloves
AI Update: How do you keep your Industrial teams in the loop
The news is full of how rapidly AI is evolving, with a spate of recent articles predicting mass layoffs and massive disruptions. Advances are certainly breathtaking – when OpenAI launched ChatGPT in November 2022, it added a million users in 5 days; in April 2025, it achieved this in one hour; and reportedly one-third of companies are using AI agents to automate and improve … [Read more...] about AI Update: How do you keep your Industrial teams in the loop
